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FREE UK DELIVERY ON ALL ORDERS

RETURNS & REFUNDS

Don’t worry if you change your mind:

We all change our mind sometimes. If you would like to return your SockSnob order for any reason, we are delighted to offer our customers a 30 day quibble-free refund on all items, provided they are returned unworn and with their original packaging. For orders from the UK, you simply have to contact us via phone call or email and we shall send you a free returns packet and label. When ordering from overseas, unfortunately the Free post service is not available. In this case, you must pay for the postage and return your item(s) to:

Sock Snob
Unit 3
Oakberry Road
Lutterworth
Leicestershire
LE17 4PP


N.B. If item(s) have been found to have faults only after they have been worn by the customer, please ensure they are washed before returning to us.

If you have had to pay duty to receive the goods from us and you return these, you will be able to claim a refund of the duty paid from your local customs authority. You will need to show them a proof of the duty you have paid and a proof that demonstrated that the items have been posted for export. This needs to be processed by your local customs authority, who will check and confirm it for you.
  • In cases where there has been an error on the part of SockSnob, or if the item is found to be faulty, we will refund your postage or send you a free returns packet so that we can give you a full refund. Alternatively, if you prefer we can send you a replacement item.
  • Please include your paperwork so that we refund you with ease. If it is not included, this could delay your exchange or refund..
  • When we receive your returned item(s), we will make a refund to the debit/credit card used to pay for your order.
  • Please be advised that although the majority of our items are fully returnable, we are only able to accept underwear or hosiery when they are returned unworn and in their full original packaging.
sock snob | return refund socks | socks full refund
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